Edenland Park is open to all those wishing to recreate in nature, subject to strict compliance with the conditions imposed by the internal rules. Edenland Park is a privately owned site. In order to gain access, it is obligatory to take note of and comply with these general rules and the specific rules for each activity. By purchasing tickets you give your consent to read and accept these rules. The content of these rules is implemented strictly in the interest and for the safety of visitors. Persons who consider them to be restrictive or simply do not agree to abide by them have the option of not entering the park premises.

1. Edenland Park recommends that participants take out a health insurance policy.
2. Participants are obliged to follow the instructions of the park staff throughout their visit. Participants are solely responsible for any incidents that occur as a result of not following the instructions.
3. Minors must be accompanied by an adult and supervised by an adult throughout the visit in order to enter Edenland Park.
4. Access to Edenland Park is permitted according to the posted opening hours.
5. It is forbidden to enter Edenland Park with food or any type of drink, coolers and/or bulky luggage.
6. Aggressive behaviour, both physical and verbal, towards other guests and/or park management staff is prohibited.
7. To rent equipment belonging to Edenland Park, an adult person must present his/her identity card and acknowledge and sign the information on the processing of personal data. A customer card containing all the identification data is issued to this person. By purchasing tickets, the person consents and undertakes that all ticket recipients shall comply with the provisions of the internal rules.
8. It is strictly forbidden to destroy and/or damage any equipment, facilities or installations in Edenland Park. Any damage, even if caused by negligence, to property, equipment and/or special areas belonging to Edenland Park will be charged to the person responsible and the value will be determined according to the company’s accounts.
9. It is forbidden to use Edenland Park’s facilities or equipment belonging to it for purposes other than those permitted by these rules and rules specific to each activity.
10. It is forbidden to light fires in the park.
11. It is forbidden to touch electrical wires or panels.
12. It is forbidden to go onto the green space anywhere in Edenland Park.
13. There is no picnic area in Edenland Park. Therefore, blankets and hammocks may not be placed on the park areas.
14. The rubbish must be disposed of selectively in specially designated areas.
15. Smoking is only allowed in specially designated and signposted areas.
16. For the satisfaction of physiological needs it is compulsory to use the toilets exclusively.
17. Edenland Park does not have a specific dress code, but recommends decency and respect towards other guests and/or staff.
18. Pets are allowed in Edenland Park, provided that they are kept on a leash and under constant supervision (muzzles are compulsory for dogs of dangerous breeds, according to current legislation).Pet owners are required to carry the necessary materials (litter, mat, bag, etc.) for cleaning the area and removing faeces.
19. By accepting these rules, the customer agrees to the possibility of their inclusion in photographs for illustration and commercial support. Edenland Park is protected from any claim to image rights.
20. It is forbidden to film, photograph, make reports and interviews for commercial purposes in Edenland Park without the prior written consent of SC Eden SRL.
21. It is strictly forbidden to bring/use/leave in Edenland Park any sharp, breakable object that may cause injury, lethal or non-lethal weapons.
22. It is forbidden to sell, promote, distribute samples, recruit or interview people in Edenland Park, without the prior written consent of SC Eden SRL.
23. The sale, purchase, consumption or possession of drugs or other substances prohibited by law is prohibited in Edenland Park.
24. Edenland Park is not responsible for the loss or theft of guest property both in the car park and on the park premises.
25. Edenland Park shall not be liable for any accidents or damage caused to third parties as a result of participants’ failure to comply with the instructions of the park management staff and internal rules.
26. Edenland Park is not liable for any accidents or damage caused by falling branches.
27. The security officer may ask to view personal luggage to ensure that the provisions of the rules are observed.

For medical emergencies call 112. Any subsequent complaint caused by a breach of the above-mentioned Edenland Park rules will not be taken into consideration and cannot produce any legal effects. IMPORTANT! EDENLAND PARK RESERVES THE FOLLOWING RIGHTS:

• To select guests on a non-discriminatory basis and only in the interest of maintaining a recreational climate for persons on the premises.
• To exclude from the Edenland Park premises participants who violate the imposed rules of security and discipline, as well as participants who exhibit inappropriate behaviour that would affect the normal conduct of the activities and other activities.
• To not allow persons under the influence of alcohol and/or prohibited substances to enter the park.
• To interrupt activities in the event of unfavourable weather conditions (strong wind, storm, heavy rain).
• To limit access to Edenland Park during certain special events.
 

1. By making the payment, the Customer consents and undertakes to comply with both the Rules for the rental and use of the cottages and the General Rules of Edenland Park.
2. Check-in is from 15:00 onwards, presenting your identity card for registration and to pick up the key to the booked cottage.
3. If, after check-in, for reasons beyond the control of SC EDEN SRL, the Customer is forced to give up the rest of the time specified in the booking confirmation, the amount paid for the rental price will not be refunded, regardless of the time spent in the cottage.
4. Check-out is until 11:00.
5. In the event of damage, destruction or lack of certain goods at check-out, the Customer will pay the cost of the goods according to the value of the of the damaged object and the related labor.
6. Do not take over any of the household goods on departure.
7. Please report as soon as possible any malfunction of appliances, installations or other technical defects, or of furniture in the lodge. Do not try to repair it yourself!
8. It is forbidden the acces with electrical consumers: microwave oven, resources, radiators, kettles etc. in houses. The boiler provided will be used exclusively for water heating. It is also forbidden to cook inside the house or yard.
9. Parents, guardians or companions are responsible for the actions of the minors and undertake to take care of them, respectively that they behave civilly and do not disturb other guests of the houses. Do not leave children unattended inside the house; any accident caused as a result of non-supervision of children is not our responsibility but of the persons who accompany the children and are in charge of their supervision.
10. The maximum accommodation capacity must be respected.
11. After 22.00, access is forbidden to persons who are not accommodated.
12. To respect the rest hours from the park, i.e. between 10:00 p.m. and 09:00 a.m.
13. To ensure that when leaving the cottage they have turned off the water taps, lights and windows/doors to the outside.
14. Any accident resulting from improper use of the items provided or failure to comply with these rules is the responsibility of the guest.
15. It is forbidden to organise parties in the cottage or in the courtyard of the cottage.
16. Access with loudspeakers or other sound systems is prohibited.
17. Do not use towels or linen for: wiping dyed hair, removing make-up, cleaning shoes/bags/floors, etc. Towels will be used for body use. If towels or linen are found damaged due to improper use by the client, they will be charged as damages and will be paid for by the responsible customer.
18. Access with pets, fireworks, confetti, helium balloons and prohibited substances is prohibited. Failure to comply with this provision is punishable by a fine of 500 ron. Any damage caused to Edenland Park or to third parties by non-compliance with this rule will be borne in full by the Customer.
19. Smoking is strictly forbidden inside the cottages, according to Law No. 15/2016 on the amendment and completion of Law No. 349/2002.Failure to comply with the provision is punishable by a fine of 500 ron representing the penalty clause. In addition to the payment of the penalty clause, the Customer is liable for any damage arising from the failure to comply with the obligation.
20. Do not throw objects in the toilet that could lead to damage to the waste collection station.
21. Garbage and household waste will be stored in trash cans placed on the terrace and in the yard of the house.
22. Do not lean over the railing or windows.
23. Nudism or any form of exhibitionism inside the house is not allowed.
24. If the Customer wishes to reschedule the booking the request must be communicated at least 2 working days before the day of arrival by sending it to the e-mail address: [email protected].Rescheduling is done after receiving a confirmation e-mail, subject to availability and only during the current year. Otherwise, the amount paid will not be refunded.
25. If the Customer wishes to cancel the booking, the request must be communicated at least 7 calendar days before the day of arrival by sending it to the e-mail address: [email protected].Cancellation will be made after receipt of a confirmation e-mail and the full amount paid will be refunded. If the booking is cancelled less than 7 days, but not less than 2 working days, before the date of the event, 50% of the amount paid will be refunded.

Edenland Park reserves the right to refuse access or to exclude from the premises persons who do not comply with the rules, for whatever reason. Any subsequent complaint caused by a breach of the above-mentioned Edenland Park rules will not be taken into consideration and cannot produce any legal effects.  

1. By making the payment, the Customer consents and undertakes to comply with both the provisions of the Rules for the rental and use of the pavilion and the General Rules of Edenland Park.
2. Edenland Park pavilions are available for rental between 10:00 - Sunset.
3. Access with fireworks, confetti and piñatas is prohibited. Any failure to comply with the provisions of this section is punishable by a fine of 200 lei, representing the penalty clause. The Customer is also liable for any damage caused to Edenland Park or third parties through their use.
4. Access with loudspeakers or other sound systems is prohibited.
5. The capacity of the pavilion must be respected.
6. If the Customer wishes to reschedule the booking the request must be communicated at least 2 working days before the day of arrival by sending it to the e-mail address: [email protected]. Rescheduling is done after receiving a confirmation e-mail, subject to availability and only during the current year. Otherwise, the amount paid will not be refunded.
7. If the Customer wishes to cancel the booking, the request must be communicated at least 7 calendar days before the day of arrival by sending it to the e-mail address: [email protected]. Cancellation will be made after receipt of a confirmation e-mail and the full amount paid will be refunded. If the booking is cancelled less than 7 days, but not less than 2 working days, before the date of the event, 50% of the amount paid will be refunded.
8. If, at the end of the event for which the pavilion has been rented, damage or destruction of certain goods is found, the Customer will pay the countervalue, according to the situation in the Company’s accounts.

Edenland Park reserves the right to refuse access or to exclude from the premises persons who do not comply with the rules, for whatever reason. Any subsequent complaint caused by a breach of the above-mentioned Edenland Park rules will not be taken into consideration and cannot produce any legal effects.  

1. By entering the space called ‘Playground’, you accept and comply with these rules and require compliance by the child/children you are accompanying. Failure to comply with these rules by the children and/or their accompanying person(s) shall exempt Edenland Park from all liability.
2. Access to the playground is charged at 30 lei per day/child. This charge applies to children between 2 and 9 years of age. Children under 2 years of age are admitted free of charge.
3. Children may only be accompanied by an adult, maximum two.
4. Edenland Park supervisors are responsible for the general supervision of the playground, not individual children.
5. Persons showing symptoms of contagious diseases are not allowed.
6. Pets are not allowed.
7. No alcoholic or narcotic beverages are allowed.
8. Adults who are intoxicated, under the influence of drugs, mentally ill or violent must not enter.
9. Smoking is prohibited.
10. It is forbidden to bully other people, to argue, to behave violently, aggressively, obscenely, and to throw stones, household and metal debris.
11. The use of playground equipment by children’s carers is forbidden.
12. Children’s carers are liable for any damage caused by them or minors accompanied by them on the playground premises.
13. Equipment may only be used in accordance with the age and number of persons limits marked on each piece of equipment.
14. Climbing the stairs is not permitted for more than one child at a time.
15. When using the merry-go-round, please ensure that all children are seated on the benches and that there are no people between and underneath the merry-go-round.
16. When using the spring figures, please only start swinging after you have made sure that the children’s feet are positioned correctly and that they are holding the handles firmly.
17. In the slide area, it is forbidden to climb up backwards or standing up, they should only be used for lowering, in the sitting position and with the feet forward.
18. Only one child may slide down the slide, and after going down the slide the landing area must be cleared to avoid hitting another person.
19. When using swings, the sitting position is compulsory. Please make sure that the swing is completely stopped on the way down.
20. It is forbidden to use the equipment in bad weather conditions: rain, strong wind, fog, ice, snow.
21. It is forbidden to overcrowd the play equipment, which could cause accidents.
22. It is forbidden to stand in the safety zone of playground equipment.
23. Children in need of special supervision (physical disabilities, mental illness, exuberant behaviour, ADHD) are only allowed in the presence of their legal guardian, who is directly responsible for their actions.

It is compulsory to read and respect the rules mentioned above. Their content is strictly implemented for your child’s safety. Edenland Park reserves the right to ban or exclude from the playground people who do not comply with the rules. Any subsequent complaint caused by a breach of the above-mentioned Edenland Park rules will not be taken into consideration and cannot produce any legal effects.

The climbing wall is accessible to all persons at least 1.20 m tall and at least 21 kg, if they are in good physical and mental health. Warning! Participants climb at their own risk after reading, understanding and accepting the rules. For minors, consent to participate must be given by accompanying adults. It is compulsory to read and respect the rules below:

1. It is forbidden to climb the panel without appropriate footwear and personal protective equipment.
2. The maximum weight allowed for participants on the climbing panel is 100 kg and the minimum weight is 21 kg.
3. To rent equipment belonging to Edenland Park, an adult person must present his/her identity card and acknowledge and sign the information on the processing of personal data. A customer card containing all the identification data is issued to this person. By purchasing tickets, the person consents and undertakes that all ticket recipients shall comply with the provisions of the internal rules.
4. Both fitting and unfitting shall only be carried out by an authorised person from Edenland Park. Any alteration made to the equipment's tethers or attachments by the participant will result in the participant or his/her companion assuming liability for any damage caused.
5. Minors must be accompanied by an adult, who will be responsible for both compliance with the rules and the minor’s behaviour throughout the activity.
6. Participants are obliged to follow the instructor’s instructions throughout the activity. Participants are solely responsible for any incident occurring as a result of non-compliance with this rule.
7. Access to the climbing panel is only allowed in the presence of the instructor.
8. If the participant does not respect the rules presented during the instruction by the authorized personnel, he/she will be stopped from the activity and will immediately hand in the equipment, without refunding the paid fee.
9. Protective equipment (harness + helmet) is not transferable.
10. When the rental time is exceeded, participants will pay an additional fee according to the posted rates.
11. The return of the equipment is final, regardless of whether the allocated time has not been used up.
12. If, after the equipment has been fitted, the participant feels unable to take part in the sporting activities and chooses not to continue, the amount paid is not refundable.
13. Participants will not be refunded if park activities are interrupted due to adverse weather conditions (strong wind, storm, heavy rain).
14. During the activity, it is mandatory that long hair is tied back in a ponytail so as not to reduce visibility.
15. Once the activity starts, participants are not allowed to carry on their person: telephones, cameras, jewellery, sunglasses, bulky accessories or other objects to avoid accidents, for which they are directly responsible.
16. Smoking is prohibited, as well as any other activity that could distract the participant from the route.
17. The use of a safety rope is compulsory throughout the activity.
18. The position of the safety rope must be between the arms.
19. The safety rope will only be fitted and removed by the Edenland Park instructor.
20. When climbing it is strictly forbidden to cross the wall horizontally. The climber must stick to the indicated climbing area.
21. It is forbidden to stand in the landing area while other people are climbing, a fall of the climber over the climber standing in this area can lead to serious injury.
22. In case of damage/loss of protective equipment, the cost of the equipment will be borne by the person renting it or by the parents/carers.
23. All participants must contribute by their actions and attitude to the safety and smooth running of the activity. Injury to a climber by another climber is the direct responsibility of those involved, and the instructor/company is exonerated from any liability.
24. Edenland Park reserves the right to refuse access or exclude from the route people who block it or do not respect the rules, for whatever reason.

Any subsequent complaint caused by a breach of the above-mentioned Edenland Park rules will not be taken into consideration and cannot produce any legal effects.  

The tree trails activity is open to all people from the age of 4 years and a minimum height of 1 metre, who are in good physical and mental health and who are able to overcome all obstacles on the trails according to the rules imposed by the park staff. Warning! Participants climb at their own risk after reading, understanding and accepting the rules. For minors, consent to participate must be given by accompanying adults. It is compulsory to read and respect the rules below:

1. Participation in tree trail and Eden Jump activities requires the wearing of appropriate footwear (no slippers or sandals).
2. The maximum weight allowed for tree trail participants is 110 kg. People approaching this weight may not be able to be equipped if the harnesses do not fit, so they cannot participate in the activity.
3. For the Eden Jump activity the minimum age is 12 years (with written consent of the adult accompanying person) and the maximum weight allowed is 100 kg. Equipment must be returned immediately after the activity.
4. To rent equipment belonging to Edenland Park, an adult person must present his/her identity card and acknowledge and sign the information on the processing of personal data. A customer card containing all the identification data is issued to this person. By purchasing tickets, the person consents and undertakes that all ticket recipients shall comply with the provisions of the internal rules.
5. Both fitting and unfitting shall only be carried out by an authorised person from Edenland Park in specially marked areas. Any alteration made to the equipment's tethers or attachments by the participant will result in the participant or his/her companion assuming liability for any damage caused.
6. Minors will be accompanied by an adult, who will be responsible for both their safety and their behaviour throughout the activities they choose.
7. The equipment is rented for three consecutive hours and is non-transferable, and attendance at the equipment training is compulsory. The instruction time is included in the equipment rental period.
8. When the rental time is exceeded, participants will pay an additional fee according to the posted rates.
9. The return of the equipment is final, regardless of whether the allocated time has not been used up.
10. If, for any reason, it is desired to temporarily unassign the equipment, the time counting continues and the equipment remains in the custody of the person who rented it.
11. If, after the equipment has been fitted, the participant feels unable to take part in the sporting activities and chooses not to continue, the amount paid is not refundable.
12. It is recommended that the trails are covered gradually.
13. The use of the two carabiners is compulsory throughout the routes.
14. It is mandatory that participants respect the age and height limits posted at the start of each route.
15. Overcrowding of the trails should be avoided, with only one person per game and a maximum of two people per platform.
16. Once the activity starts, participants are not allowed to carry on their person: telephones, cameras, jewellery, sunglasses, bulky accessories or other objects to avoid accidents, for which they are directly responsible.
17. During the activity, it is mandatory that long hair is tied back in a ponytail so as not to reduce visibility.
18. Smoking is prohibited, as well as any other activity that could distract the participant from the route.
19. If the participant does not respect the rules presented during the instruction by the authorized personnel, he/she will be stopped from the activity and will immediately hand in the equipment, without refunding the paid fee.
20. In case the weather conditions become unfavourable, we reserve the right to interrupt the activity for safety reasons.
21. Do not use Edenland Park attractions if you have consumed alcoholic beverages, substances prohibited by law or suffer from various medical conditions which may include, but are not limited to: fainting, cardiac arrhythmias, heart disease, blood pressure, phobias, episodes of loss of consciousness, etc. Edenland Park accepts no liability for any incident caused on the park premises resulting from poor medical conditions, failure to follow staff instructions or failure to follow instructions for use of the attractions.
22. In the event of destruction/loss of protective equipment and goods required for activities within Edenland Park due to failure to follow the instructions for use, the cost of these will be borne by the hirer or parents/carers and must be paid as follows*:

Adult personal protective equipment: 1775 lei, consisting of:

• Harness = 300 lei;
• Girth I = 90 lei;
• Girth Y = 175 lei;
• Carabiniers = 60 lei;
• Trac = 500 lei;
• Zaza = 350 lei;
• Helmet = 200 lei;
• Identification tag = 100 lei;

Personal protective equipment for children: 1735 lei, consisting of:

• Harness = 260 lei;
• Girth I = 90 lei;
• Girth Y = 175 lei;
• Carabiniers = 60 lei;
• Trac = 500 lei;
• Zaza = 350 lei;
• Helmet = 200 lei;
• Identification tag = 100 lei;

• Bike for adults:1500 lei;
• Bike for children:1000 lei;
• Ping pong table:1000 lei;
• Paddle set :50 lei.

*The amounts mentioned above include VAT. Violation of these rules shall exempt Edenland Park from liability for any damage. By purchasing tickets, the customer or the minor’s carer, as the case may be, consents that he/she has read, understood and agrees to these regulations. In the event that the consideration for the damaged equipment is not paid immediately, the amount due shall be deemed to be due, certain and liquid and for each day of delay in payment the debtor shall incur a penalty of 0.5% of the amount due until the date of actual payment.SC EDEN SRL is entitled to sue the customer for the recovery of the damage established according to the above-mentioned amounts, without any other proof, apart from the destroyed equipment, and the related penalties at the Court of Buftea. Edenland Park reserves the right to refuse access or exclude from the route people who block it or do not respect the rules, for whatever reason. Any subsequent complaint caused by a breach of the above-mentioned Edenland Park rules will not be taken into consideration and cannot produce any legal effects.